Privacy policy

At Soof The Label, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy explains our data practices when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

We may collect the following types of information when you shop with Soof The Label or create an account:

  • Personal Information: Your name, email address, phone number, billing and shipping address.
  • Payment Information: Payment details are processed securely through trusted payment gateways (we do not store full payment card details).
  • Order Information: Purchase history, product preferences, and related details.
  • Technical Information: Browser type, device identifiers, IP address, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders.
  • Provide customer service and respond to inquiries.
  • Improve our website, products, and shopping experience.
  • Send marketing communications (such as promotions and updates), only if you have opted in.
  • Comply with applicable laws, regulations, and legal obligations.

You may opt out of marketing emails at any time by clicking “Unsubscribe” at the bottom of any message or contacting us directly.

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties who help us operate our business, such as:

  • Payment processors to securely complete your transactions.
  • Shipping providers to deliver your orders.
  • Website service providers who support our e-commerce platform, analytics, and marketing tools.

All third parties are required to handle your data securely and only for the purposes outlined above.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance your shopping experience.
  • Remember your preferences and cart items.
  • Analyze website traffic and usage patterns.

You can disable cookies in your browser settings, but some features of our site may not work properly if you do.

5. Data Security

We use Secure Socket Layer (SSL) encryption and other industry-standard security measures to protect your personal and payment information. While we take reasonable precautions, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your state of residence (including California and other applicable jurisdictions), you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your information.
  • Opt out of the sale or sharing of personal information (we do not sell personal information).
  • Limit use of sensitive personal information.

To exercise your rights or submit a privacy request, please contact us at support@soofthelabel.com or use the contact information below. We may need to verify your identity before processing your request.

7. Children’s Privacy

Our website is not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it promptly.

8. Policy Updates

Soof The Label may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. 

9. Contact Us

If you have any questions, concerns, or privacy-related requests, please contact us:

    Company Name: Retro Revolution
    Boutique Name:     Soof The Label
    Address: 2149 N 11th Ave, Hanford, CA 93230, United States
    E-mail: support@soofthelabel.com
    Phone number: +15599048040

    Customer service hours:
    Monday to Friday: 9:00 AM to 5:00 PM (PST) Pacific Standard Time

    We aim to reply to your e-mail within 1 business day.